How do I schedule an appointment for an evaluation? Do I need a referral from a vet?

You can call our clinic anytime to set up an appointment. You will need to inform your pet's surgeon/neurologist/primary veterinarian and have them fill our referral form. They can fax medical history/notes and the referral form to us prior to the appointment or you can bring a copy of the notes and referral with you to the evaluation.

Do you accept insurance?

Most pet insurance companies require pre-payment by owner and provide reimbursement for services with submission of receipts. At this time, some pet insurance companies will reimburse for rehabilitation but you should check with your individual insurance company. Back to top.

Do you board dogs overnight?

Yes, for dogs/cats that are under our care for rehabilitation we offer boarding. We are not, however, a day care and we do not provide boarding for animals not under our care for rehabilitation services. Back to top.

I came from far away to have the surgery performed. Do I need to stay with my pet?

No, we do not allow owners to stay at our hospital. We can provide information for nearby hotels. If you are going to board your pet for long-term rehabilitation, we can send you weekly pictures and/or videos to update you on your pet's progress. Back to top.

Can my pet come to see you before he/she has surgery?

Absolutely! It is very beneficial to come and get your pet acclimated to our facility and the equipment before surgery. This will reduce your pet’s possible anxiety and increase the safety of rehabilitation when you come after the surgery. Click here for further information. Back to top.

Can I come in to watch the sessions?

If you are coming as an outpatient with your pet, you are encouraged to stay and participate in the rehabilitation session. We will offer day drop off for outpatient visits as well. If your pet is boarding with us, we appreciate a call ahead of time to arrange a time for you to see their treatment session.
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When should I bring my pet to begin rehabilitation after surgery?

We would like to see your pet as soon as possible following surgery. However, your surgeon may have specific recommendations regarding your pet’s rehabilitation. We would be happy to assist you in progressing your pet according to your surgeon’s protocol when you come in for an evaluation
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What are the most common reasons people bring their pets?

Arthritis, hit-by-car injuries, total hip replacements, back surgery, weight loss, spinal cord trauma, CCL surgery of the knee, patellar surgery, degenerative myelopathy and other neurological conditions. Back to top.

Do you offer any general wellness activities?

We offer education and conditioning activities to help your pet lose weight and increase physical conditioning. Click here for further information. Back to top.

My pet needs a prosthesis or orthotic device, can you help me with this?

Yes, we work with a local human-based prosthetic and orthotics company who are able to provide their significant expertise to assist your pet. Click here for further information. Back to top.

Does your clinic offer vaccinations?

We are not a primary veterinary office and so will not provide vaccinations. If your pet is due for vaccinations, you will need to follow up with your primary veterinarian. We require that your pet be current with rabies vaccination
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